

Our content is delivered to you by various methods and formats. All subscriptions include applicable sales tax. Upon your expiration date, the cost for the subscription grace period could be higher than the rate that was previously paid. During the "grace period", the rate will be as stated in your renewal notice, which could be higher than the rate that was previously paid since the rate will transition into the then current rate for your account. If you have not notified us that you are terminating your account prior to your renewal date, your account may qualify to briefly transition into a "grace period" account status until you either make the past due payment or the "grace period" expires. For your convenience, your subscription will automatically renew after the initial term at the current rate unless you tell us to cancel. If you respond to this offer but do not qualify for introductory pricing, we reserve the right to reject your order or prorate your subscription term to reflect current subscription pricing. Offer available only for non-subscribers within the home delivery area. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Promotional value expires 30 days after purchase. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
#Modesto bee contact phone number free#
Please feel free to contact us at ************ or ************************** if you have any further questions or concerns.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please note, *** is a non-reporting collection company and will not affect *** *****'s credit. The account was stopped 3/16/21.Īs of today, as a courtesy, the account has been cleared of any balance. In regards to the 1/12/21 payment, we show the bank reversed the charge and it was cancelled from the account. As mentioned, the subject line of the 12/17/20 email stated *** ***** just wanted to switch to digital only, not stop the account in total. Since The Bee does not stop subscriptions automatically, the account continued on a grace period. Our records do not show a reply back regarding which rate *** ***** would accept. On 12/18/20, our customer service representative sent a reply offering a lower rate for the print subscription & digital only. There was no mention of cancelling the subscription in total. The email sent on 12/17/20 states the customer wanted to change the account from print to digital only. Thank you for your message to The Modesto Bee. Please feel free to contact us at 80 or if you have any further questions or concerns. Please note, the reason for the calls was due to the account still being active. This will also stop the retention calls for payment. Since we have not heard from you, the account is still active and in a grace period.Īt this time, we will have the account stopped and cleared of any balance due. All renewal notices indicate the paper will continue unless The Bee is notified otherwise. Our records show there were two renewals sent. Since the subscription does not stop automatically, The Bee sends out renewal notifications. During this timeframe, we show a few complaints were reported as missed papers. Instead of the account expiring on 4/16/21, it was extended to 7/17/21. We do show the account adjusted for 13 weeks since the complaints indicated the papers were not delivered. Our records show your account started on 1/17/21.
