EXCLUSIONS AND LIMITATIONSĮxcept for the remedies expressly set forth above or to the extent restricted or prohibited by applicable law, the entire risk as to the quality and performance of the Products is with the customer, and the customer assumes the entire cost of repair should the Products prove defective following their purchase. This Limited Warranty is extended only to the original end-use customer, and will not be extended to any other person or transferee.
In the event of a defect, these are customer’s sole and exclusive remedies. Replacement or repaired Products are warranted as above only for the remainder of the original applicable Warranty Period. Replacement with the same color cannot be guaranteed. Any OtterBox Private Collection and Limited Edition/Specialty Products or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability. Otter will make every effort to replace OtterBox Private Collection and Limited Edition/Specialty Products or discontinued products but cannot guarantee their availability for replacement. For purposes of this Limited Warranty, “refurbished” means a product or part that has been substantially returned to its original specifications or (3) replace the Product with a Product that is the same or of a similar style to the Product customer returned to Otter under this Limited Warranty or a substitute equivalent to customer’s original purchased Product that may not be of like kind (depending on availability). If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts (2) replace the Product with a new or refurbished Product. Lifetime of the Product, which is two (2) years from the original date of purchase of the Product by a customer or date of delivery of the Product (whichever date is later) from an Otter-authorized dealer Lifetime of the product, which is seven (7) years from the original date of purchase of the Product by a customer or date of delivery of the Product (whichever date is later) from an Otter-authorized dealer OtterBox Smartphone Cases and Tablet Cases Lifetime of the Product, which is five (5) years from the original date of purchase of the Product by a customer or date of delivery of the Product (whichever date is later) from an Otter-authorized dealer One (1) year (two (2) years for Products purchased in the EMEA region) from the original date of purchase of the Product by a customer or date of delivery of the Product (whichever date is later) from an Otter-authorized dealer OtterBox Private Collection and Limited Edition / Specialty Products The following warranty periods apply to the Products (each, a “ Warranty Period”): Product Type This Limited Warranty will apply only to Products purchased from an Otter-authorized dealer that is subject to and follows Otter’s quality controls, unless otherwise prohibited by law.
Otter does not warrant, and is not responsible for, any smartphone or other device made by anyone other than Otter. Otter Products, LLC d/b/a OtterBox and its affiliated companies worldwide (collectively, “ Otter”) warrants its products (collectively, the “ Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty Periods, subject to conditions contained in this limited warranty.
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